Legal

Privacy Policy

Last updated: 13 July 2026

PST Painting & Decorating ("we", "us", "our") respects your privacy. This policy explains what personal information we collect through this website, why we collect it, and what your rights are under New Zealand's Privacy Act 2020.

Who we are

PST Painting & Decorating is a painting and decorating business operating in Christchurch, Canterbury, New Zealand, owned and operated by James Ouk.

What information we collect

When you submit a quote request through this website, we collect: your full name, phone number, email address, property address, and details about the job (job type, approximate size, timeframe, and any message provided). We only collect what's needed to understand the job and provide an accurate quote.

How we collect it

Collected directly from the user when they fill in and submit a quote request form on this website. No personal information is collected from any other source.

Why we collect it

To respond to quote requests, discuss and schedule jobs, and keep basic records of enquiries and jobs for business purposes. Not used for marketing. Not sold or rented to any other business.

Who we share it with

Quote requests are delivered by email using a third-party form-processing service. Submitted details pass through that service's systems, which may store or process data outside New Zealand, before arriving in our inbox. Aside from this delivery step, information is not shared with any other third party, unless required by law.

How long we keep it

Kept for as long as reasonably necessary to respond to enquiries and, if a job goes ahead, for job and invoicing records. Not kept indefinitely once no longer needed.

Keeping information secure

Reasonable steps are taken to protect personal information from loss, misuse, or unauthorised access, including limiting who has access to enquiry details.

Your rights

Under the Privacy Act 2020, individuals have the right to ask what personal information is held about them, and ask for corrections to information that is wrong. Contact using the details below to make a request.

Cookies

This website does not currently use cookies or tracking analytics. This policy will be updated if that changes.

Privacy Officer & contact details

James Ouk is the Privacy Officer for PST Painting & Decorating, responsible for privacy questions, requests, or concerns.

Contact
PST Painting & Decorating

Making a complaint

Contact us first to try to resolve any concerns directly. If still unsatisfied, contact New Zealand's Office of the Privacy Commissioner at privacy.org.nz.

Changes to this policy

This policy may be updated from time to time, with an updated "last updated" date posted on this page.

This policy is written in plain language to reflect the Information Privacy Principles under New Zealand's Privacy Act 2020, for a small business collecting basic enquiry details. It's a general template rather than legal advice, and hasn't been reviewed by a lawyer. If PST Painting & Decorating grows, takes on staff, or starts handling more sensitive information, it's worth getting this properly reviewed.